Sales conditions

Addressing the head office /Contact form


Click on the "contact form" to fill in the required information and send it to the head office. You will then be contacted or shall be sent a price list for your region; the delivery address must be specified.

 

Selecting goods and quantity

 

 Specify in the contact form

 

How to order goods selected


Goods must be ordered in writing through email or by fax.

Include in the order:

Code and Type of goods

Quantity – min. 24to

Company name, responsible person, address – headquarters, UID, your telephone, fax, email

Term of delivery

 

Methods of payment


We currently provide several standard methods of paying for ordered goods:

New customers:

  • COD (cash on delivery is paid to the driver)
  • payment through a proforma invoice is provided in advance to our account (goods shall be reimbursed based on the issued proforma invoice) without discounts

Returning customers:

  • payment on invoice with a 14-day maturity date 

Order confirmation

We shall confirm the order within 48 hours of accepting it by email or telephone.

 

 

Delivering goods

  • If you select the COD option, you will pay the driver for the goods upon delivery
  • If you select the Advance payment to account option, you shall pay for the goods in advance via wire transfer to our account based on the proforma invoice, which we shall send you to the email specified. The goods shall be delivered to you upon agreement within the specified term.
  • If you select the Advance payment to account option, you shall pay for the goods in advance via wire transfer to our account based on the proforma invoice, which we shall send you to the email specified. The goods in such event are generally delivered before the invoice is paid. This option is only available for returning customers.

Transportation

The transportation cost is included in the price of the goods.

 

Return claims and service

Returns, if applicable, should be sent my mail with detailed description(s) and photographs.  Comments about our services are dealt with personally via phone or email.

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