Addressing the head office /Contact form
Click on the "contact form" to fill in the required information and send it to the head office. You will then be contacted or shall be sent a price list for your region; the delivery address must be specified.
Selecting goods and quantity
Specify in the contact form
How to order goods selected
Goods must be ordered in writing through email or by fax.
Include in the order:
Code and Type of goods
Quantity – min. 24to
Company name, responsible person, address – headquarters, UID, your telephone, fax, email
Term of delivery
Methods of payment
We currently provide several standard methods of paying for ordered goods:
- payment through a proforma invoice is provided in advance to our account (goods shall be reimbursed based on the issued proforma invoice) without discounts
- payment on invoice with a 14-day maturity date
We shall confirm the order within 48 hours of accepting it by email or telephone.
- If you select the COD option, you will pay the driver for the goods upon delivery
- If you select the Advance payment to account option, you shall pay for the goods in advance via wire transfer to our account based on the proforma invoice, which we shall send you to the email specified. The goods shall be delivered to you upon agreement within the specified term.
- If you select the Advance payment to account option, you shall pay for the goods in advance via wire transfer to our account based on the proforma invoice, which we shall send you to the email specified. The goods in such event are generally delivered before the invoice is paid. This option is only available for returning customers.
The transportation cost is included in the price of the goods.
Return claims and service
Returns, if applicable, should be sent my mail with detailed description(s) and photographs. Comments about our services are dealt with personally via phone or email.